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  1. Are your services guaranteed?

    Yes, McMahon Exterminating proudly stands behind the quality of our work. If pest issues persist between scheduled services, simply contact us and we will return at no additional charge to address the problem. Your satisfaction and peace of mind are our top priority.

  2. What can I do to prepare for a service call?

    To help our technicians provide the most effective service, we recommend the following:

    •   Ensure easy access to areas where pests have been seen.
    •   Keep pets secured and children away from treatment areas during the visit.
    •   Remove items around problem spots if requested by your technician.
    •   Keep outdoor gates unlocked so we can service exterior areas.
    •   Make sure vehicles, debris, or yard items are not blocking the foundation if exterior treatment is needed.
    •   Clean up food spills and store food securely to reduce attractants.

    If your service requires special preparation, our team will let you know in advance.

  3. Are your treatments safe for children and pets?

    Yes, the products we use are EPA-approved and applied by licensed professionals following strict safety guidelines. When used as directed, these treatments are safe for children, pets, and the environment. We may recommend that pets and children stay out of treated areas for a specific timeframe just as an added precaution. If you have specific sensitivities, medical concerns, or want details about the products used, we are happy to discuss them with you.

  4. What should I expect from your employees during a service call?

    Our team is trained to deliver professional, respectful, and thorough service every time. You can expect:

    •   A uniformed technician in a clearly marked company vehicle
    •   Friendly greeting and explanation of the services to be performed
    •   Inspection of your home or property to identify pest issues
    •   Safe, targeted treatment based on your specific needs
    •   Clear communication about findings and recommended next steps
    •   Respect for your home, property, and privacy

    Our goal is to ensure you feel confident, informed, and well taken care of during every visit.

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